A front desk that never puts the phone down
The Pyrsos Voice Receptionist answers every inbound call in a natural, professional voice. It asks what your best desk person would ask: name, address, what went wrong, how bad it is. Then it books the job onto your calendar while the caller is still on the line. Built for HVAC, plumbing, septic, and restoration shops.
Your number stays your number. Your calendar stays your calendar. You change nothing about how you work. The one change is that it picks up every time the phone rings.
02 · THE PROBLEMThe calls you never hear about
It is 2 PM. You are under a house with a wrench in one hand and a flashlight in the other. The phone rings twice in your pocket and goes quiet. Or it is 2 AM, and a homeowner with a burst pipe is calling down the list of every plumber in town until somebody picks up. You will never hear about either call. A lost bid at least leaves a mark. You can learn from a lost bid. These calls leave nothing: no name, no number, no line on any report. Which is why most owners never fix this. You cannot fix a leak you never see.
27 percent of calls to home-service businesses go unanswered. Fewer than 3 callers in 100 leave a voicemail. The rest dial the next name on the list.
Now run it against your own board. Ten missed calls a month at a $350 ticket is $3,500 a month that rang your phone and left. And you already paid to make it ring. That is one leak of five. Run the full numbers on the homepage, or put your own numbers into the calculator.
How it works
1. A call comes in. Your number stays your number. The receptionist picks up in one ring. Weekday, weekend, holiday, 2 PM or 2 AM. It never gets a busy hour and it never steps away from the desk.
2. It talks like a professional and books the job. It talks plain and gets the details a dispatcher needs. Then it offers a real opening on your schedule and locks it in before the caller hangs up. You approve how it talks before it takes a single call.
3. You see everything. Every call is logged word for word, and callers hear at the start of the call that they are talking to an automated assistant and that the call may be recorded. Booked jobs land on your calendar with the caller’s name, number, address, and problem attached. Every morning it reports to you like a manager.
04 · WHAT YOU GETWhat it does all day
- Answers every call in one ring, all 168 hours of the week.
- Books the job onto your calendar while the caller is still on the line.
- Picks up the second call while the first line is busy.
- Escalates urgent calls to your on-call the moment they happen, by your rules.
- Logs every call word for word, so you can check its work.
No ringing out. No voicemail. No lost caller.
Fair questions, plain answers.
“My customers hate talking to robots.” What they hate is being tricked by one. Ours never pretends to be a person. It says what it is in the first breath, talks plain, and books the job. A homeowner with water on the floor at 2 AM does not hang up on the thing that just booked him for 7:30. He hangs up on voicemail, and 97 in 100 do. When a call needs you, it gets you.
“What about a real emergency?” Urgent calls escalate to your on-call by your rules. It tells life-safety callers to dial 911 first. Every call is logged word for word, so nothing happens off the record.
“What won’t it answer?” It will not quote a complicated job sight unseen, and it will not argue price. When a caller needs a judgment only you can make, it takes the details, books a callback window, and puts the whole thing in front of you with the transcript attached.
Hear it answer for your shop.
Your phone is going to ring tonight. Somebody is going to answer it: you, this, or the next shop on the caller's list. Twenty minutes. We look at your call volume and tell you straight whether this pays for itself.
It carries the Pays-For-Itself Guarantee: if it has not paid for its install inside twelve months of going live, you get the install money back and it keeps working at no further install cost until it has.
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