SMS & Messaging Terms

These SMS & Messaging Terms (the "Messaging Terms") govern text messages sent through the Pyrsos platform — both messages from Pyrsos itself and messages sent on behalf of the businesses that use our services (each a "Client"), under the Client's business name. Pyrsos is a service of LAG Capital Group LLC.

• Client conversational messaging. When you call, text, or submit your number to a Client, that Client may respond by text — answering your question, confirming or rescheduling an appointment, requesting payment details through a secure link, following up on a quote, or requesting a review. These messages come from the Client you contacted, delivered through our platform.
• Pyrsos messaging. If you give Pyrsos your number directly (for example, when scheduling a call with us), we may text you to confirm, reschedule, or respond.
• Client responsibility for promotional programs. Clients who send promotional texts are the sellers of their own offers and are responsible for any registration or bonding their state requires for telephone solicitation, including Texas Business and Commerce Code Chapter 302 where it applies.

• Conversational and transactional messages (replies to your questions, appointment confirmations and reminders, scheduling changes, secure payment links you requested): these are sent based on the consent you give when you provide your number or start the conversation. If you call, text, or give your number to a business for a service question, appointment, or payment, that business may text you back about that matter, including by automated means. These messages are limited to the reason you made contact. If a message reaches you in error, reply STOP and tell us at [email protected]; we will flag the number.
• Promotional messages (marketing offers and promotional follow-ups): these are sent only with your prior express written consent, collected by the Client whose offers you agreed to receive. Review requests are treated as promotional unless they relate directly to a transaction you completed.

Consent is never a condition of purchasing anything. Message frequency varies with your conversation and requests.

Sending hours. Promotional and reminder messages are sent only between 9:00 AM and 8:00 PM in your local time zone, and not before noon on Sunday. Conversational replies and messages you request, such as a text back after your own call or a confirmation of a booking you just made, may be sent at any hour because you started the conversation.

• Reply STOP (or STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT) — or tell us in any reasonable way that you want the texts to stop — and the opt-out will be honored promptly, always within ten (10) business days and typically immediately; a message already in transit may still arrive within 24 hours. You may receive one final confirmation message, sent within five minutes, containing no marketing.
• Unless you tell us otherwise, STOP ends all automated texts from that sender, including reminders and promotional messages. If you have an upcoming appointment, the sender may ask you once, in the confirmation message, whether you still want messages about that appointment. If you do not reply yes, those stop too.
• If the conversation is in Spanish, ALTO and AYUDA work the same as STOP and HELP. In any language, telling the sender to stop, in plain words, is honored.
• Reply HELP for assistance, or email [email protected].
• Opting out of one business's messages does not opt you out of messages from a different business that uses our platform, or from Pyrsos itself — each sender is opted out separately.

Message and data rates may apply per your mobile plan. Carriers are not liable for delayed or undelivered messages. Messaging is supported on major U.S. carriers; capabilities vary by carrier and device.

Message content and phone numbers are handled as described in our Privacy Policy. For messages sent on behalf of a Client, that Client is responsible for the conversation and your customer relationship is with them; we process the messages on the Client’s behalf to provide the service.

We may update these Messaging Terms; the current version will always be posted here with its "Last updated" date. Questions: [email protected] · Pyrsos, a service of LAG Capital Group LLC, Austin, Texas.