Auto-Booking

A yes on the phone becomes a job on the calendar

When a caller says yes, Pyrsos finds the right open slot, reads it back, and books it. The appointment lands on your calendar and in your customer records while the caller is still on the line. Built for HVAC, plumbing, septic, and restoration shops.

The caller hangs up holding a time, and you can see it from the truck. No sticky note, no callback that never happens. You're already paying for those leads. This is the part where they turn into work.

"We'll call you back" is where jobs go to die

The caller is ready. You are under a unit with a flashlight in your teeth, so you promise a callback. By evening she has found somebody else. The industry data backs the feeling: shops with fewer than five techs book about 24 percent of their inbound calls into jobs. After 6 PM that falls to 9 percent. Ten unbooked calls a month at a $350 ticket is $3,500 a month that asked to be scheduled and never was. And the callback that never happens is one leak of five. Run the full numbers on the homepage, or put your own calls and ticket into the calculator.

Three steps, none of them yours

• 1 · The caller asks for service. The receptionist takes the job type, the address, and how urgent it is. Same questions a good dispatcher asks, every time.
• 2 · It checks your real calendar and offers real slots. It holds the right amount of time for the job and books by your rules: which jobs, which hours, which parts of town on which days. You set those rules before it takes a single call.
• 3 · You see the finished work, not the phone call. The appointment is on your calendar. The customer record is created or updated. The caller gets a confirmation text. Every morning it reports to you like a manager.

Concrete things, on the clock

• Books the job while the caller is still on the line.
• Writes the appointment into your calendar and customer records in the same minute.
• Texts the caller a confirmation with the time and address seconds after they hang up.
• Turns a Saturday night call into a Monday morning slot without waking anyone.
• Logs every call word for word, the same day, so you can check its work.

None of this asks anything of your crew. Nobody learns new software. Nobody types up appointments at the end of a long day. Your number stays your number. Your calendar stays your calendar. You change nothing about how you work. The calendar starts filling itself, and the call log shows you exactly how each job got there.

What owners ask, answered plain

"Will it double-book my techs?" Never. It reads the same live calendar you do and only offers slots that are open. Once a slot is taken, it is gone for the next caller too. Block time off and it works around it.

"Who decides what it books?" You do. It books inside rules you approve before it takes a single call: job types, durations, hours, service area. Anything outside those rules gets written down and flagged for you. Every call is logged word for word, so you can check the work yourself.

"What won't it book?" Two things, on purpose. It will not quote a complicated job sight unseen, and it will not promise a same-hour emergency slot your crew cannot make. Those calls get captured, marked urgent, and routed to you. When a call needs you, it gets you.