Built for the people who answer the call

Front-office infrastructure for the trades

Pyrsos builds the front office for home-service businesses. HVAC, plumbing, septic, restoration. The system answers every call, books the job onto your calendar, texts back the calls that slip through, follows up until the work is scheduled, and asks for the review after the job is done. One system, installed once, working around the clock.

It runs on your number, your calendar, and your rules. It never pretends to be a person. It says what it is, talks plain, and books the work. When a call needs you, it gets you.

The phone is where service businesses win or lose

A week has 168 hours. A full-time desk covers 40 of them. The phone does not know the difference. It rings at lunch, on Sunday, at 2 AM, and on the second line while the first one is busy. Every missed call is money walking out the door.

Big outfits plug the gap with call centers and night dispatchers. A shop with six trucks cannot carry that payroll. It does not need to. We build the same coverage as one installed system, sized for a shop, reporting to one owner.

And the missed call is only one leak of five. Run the full numbers on the homepage, or put your own numbers in the calculator and watch what a month costs.

We install it. You approve it. It reports to you.

You do not learn new software. You do not change how you run your shop. The setup work is ours.

• We install everything. Your number stays your number. Your calendar stays your calendar.
• We build it around your shop. Your service area, your hours, your on-call rules, the way you talk to customers. You approve how it talks before it takes a single call.
• Every morning it reports to you like a manager. What called, what booked, what needs a decision from you. Every call is logged word for word, so you can check its work.

Plain talk and a few fixed beliefs

• Talk plain. If we cannot explain a feature across a truck tailgate, we rewrite it until we can.
• Tools cover the hours people cannot. Nobody can hold a wrench and a phone at the same time. Nobody can staff 2 AM.
• A good desk person is irreplaceable. If you have somebody good on the phones, keep them. Pyrsos covers the nights, the weekends, and the second line while they are on the first.
• Honest math. No fake reviews, no invented numbers, no pressure. Every number we publish survives a skeptic's phone call.

Where we stand

Pyrsos is a service of LAG Capital Group LLC, Austin, Texas. We build for the trades because the trades keep everything else running, and the tools they get handed rarely respect that. Kindled in Texas.