These Terms of Service (the "Terms") govern your access to and use of the website at pyrsos.ai (the "Site"), operated by Pyrsos, a service of LAG Capital Group LLC, a Texas limited liability company ("Pyrsos," "we," "us," or "our"). By using the Site, you agree to these Terms. If you do not agree, do not use the Site.
The Site is intended for business use by adults. By using it you represent that you are at least 18 years old and, if you act for a company, that you have authority to bind that company.
Content on the Site — including descriptions of capabilities, demonstrations, illustrative conversations, statistics, and cost comparisons — is provided for general information. Demonstrations and example interactions are illustrative simulations unless expressly labeled otherwise. Cost figures and comparisons rely on stated assumptions and public wage data; your numbers will differ. Nothing on the Site is legal, financial, or professional advice, and nothing on the Site is a guarantee of business results, with one exception: the Pays-For-Itself Guarantee described on the Site is a real offer. Its published terms appear in Section 12 of these Terms, and the signed Master Service Agreement governs the services, so its Section 6 controls over any summary on the Site once it takes effect.
You agree not to:
The Site and everything on it — text, design, graphics, animations, code, and the Pyrsos name and marks — are owned by us or our licensors and are protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive license to view the Site for evaluating our services. No other rights are granted. You may not copy, republish, or create derivative works from the Site without our written permission.
When you contact us by email or through any chat feature, keep it business: do not send confidential information you are not comfortable sharing, and do not send other people's personal information without their permission. We may use your inquiry to respond and to keep records of the conversation. Our Privacy Policy explains how we handle information.
The Site may link to or embed third-party sites and tools. We do not control them and are not responsible for their content or practices. Your use of them is at your own risk and subject to their terms.
THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT INFORMATION ON IT IS COMPLETE OR CURRENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PYRSOS AND LAG CAPITAL GROUP LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOST PROFITS, REVENUE, OR DATA, ARISING FROM OR RELATED TO YOUR USE OF THE SITE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). THIS CAP DOES NOT APPLY TO ANY REFUND OWED UNDER THE PAYS-FOR-ITSELF GUARANTEE (SECTION 12) OR UNDER A SIGNED SERVICE AGREEMENT; THAT REFUND IS GOVERNED SOLELY BY SECTION 12 AND THE SIGNED AGREEMENT, AND IS NOT LIMITED BY THIS CAP OR BY THE LIABILITY CAP IN THAT AGREEMENT — THE SIGNED AGREEMENT EXPRESSLY EXCLUDES ITS GUARANTEE OBLIGATIONS FROM ITS CAP. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold harmless Pyrsos, LAG Capital Group LLC, and their members, officers, and agents from claims, damages, and expenses (including reasonable attorneys' fees) arising from your misuse of the Site or violation of these Terms.
We may update these Terms or change or discontinue any part of the Site at any time. Updates take effect when posted here with a new date. We may suspend or terminate access for violations of these Terms. Sections that by their nature should survive (including Sections 4, 7–10, 12, and 13) survive termination.
These are the official published terms of the Pays-For-Itself Guarantee described on the Site. This Section is a plain-English summary of Section 6 of our Master Service Agreement and the Guarantee Measurement Definition on the Order Form; the signed agreement governs and controls over any summary. If any page of the Site summarizes the guarantee differently, this Section controls until a signed agreement takes effect, and then that agreement controls.
12.1 The promise. If the system does not book you work worth your one-time Install Fee within the Guarantee Period, two things happen: we refund your Install Fee in full, and we keep running your system with no further install or setup charge until the booked work reaches that amount (the "Make-Good Period"). You earn this by giving the system the full year. There are two separate mechanisms, so there is never confusion: complete the year and, if the number was not reached and the conditions held, the remedy pays on its own; cancel before the year ends and the guarantee is forfeited, with no refund and no partial version.
12.2 The clock. The Guarantee Period is the first twelve months after Go-Live, the acceptance point stated on your Order Form. It extends day for day in the situations the agreement lists, including carrier text-messaging (A2P) approval still pending 30 days after Go-Live, call-forwarding drops you are working to restore, third-party outages, and days the system is frozen because a payment failed. Three rules keep the finish line honest: a day never extends the period twice; however extended, the period ends no later than eighteen months after Go-Live, except that dead days you caused push that ceiling back; and once the first twelve months plus any days you caused have run, you may close the measurement early by written notice. Every weekly Money Ledger shows the then-current end date, counting all extensions to date, so the finish line is always visible.
12.3 The measure, on a booked basis. Attributed Revenue is measured on a booked basis: the value of qualifying jobs at the time the system books them, as defined by the Guarantee Measurement Definition on your Order Form. It is not measured on invoices, completions, or collections. We book the jobs; whether your crew completes or collects on them is your operation, not this guarantee. A job's booked value is the price the system quoted under your rules (a range quote counts at the midpoint, or the Average Ticket for that job type if higher), or the Average Ticket for that job type on your Order Form where the system did not produce a quote. A booked job still counts at its booked value even if the customer later cancels or no-shows or your crew misses it, subject only to the anti-junk exclusions in your Order Form: test or training bookings; bookings from spam, prank, wrong-number, robocall, or solicitation calls; bookings the customer cancels within four hours without rescheduling, unless you or your staff procured, induced, or entered the cancellation; duplicates; jobs outside your services or service area; work under contracts signed before Go-Live; and bookings you or your staff create manually for a customer whose request the system did not book — except that where the system handled the request and could not book it only because the calendar it books on showed no open slot while you in fact had capacity, and the job is then booked by any means within 30 days, it counts at its booked value.
12.4 The referee, and your right to check it. Attributed Revenue is measured only by the Money Ledger — the weekly report the signed agreement calls the Weekly Ledger Report — delivered together with its supporting data: the call logs, booking records, and attribution records behind every dollar. A report's figures become final and binding on both of us thirty days after it is delivered with that supporting data, unless either of us disputes a specific report in good-faith writing within that window; a report delivered without its supporting data does not start the clock. Once in any twelve months, on ten business days' notice, you or an accountant you hire may audit the records behind your reports. Manifest arithmetic errors are always corrected: where a report's stated figures do not match the arithmetic of its own line items and supporting data, either of us may require the correction at any time. That standing exception reaches computation only; whether a job qualifies, and what its booked value is, ride the thirty-day window.
12.5 Your side of it, each with notice and cure. The guarantee holds if, through the Guarantee Period: (a) substantially all of your business calls route through the system; (b) you keep the system on; (c) your call forwarding to the system stays active (the system checks at least every 24 hours and alerts you on a drop — detection depends on carrier signals, and the agreement states the remedy if a drop is missed: a day-for-day extension plus a service credit; you begin restoring within one business day and see it through); (d) you keep your prices, quote rules, and business information current; (e) you stay current on your payments and not in material breach; and (f) you keep your real availability on the calendar the system books on — being fully booked is never a breach of this condition, only hiding open capacity you actually have. No condition ever voids the guarantee unless we have told you in writing what the problem is and you have not cured it within the window stated for that condition. Every weekly Money Ledger states whether we contend any condition is in uncured breach, and which one; a breach the reports did not disclose after its cure window ran is not one we may later rely on. A carrier or other third-party failure you work to fix never voids anything; it extends the period day for day instead.
12.6 The remedy is self-executing. If the Guarantee Period ends, the conditions held, and the Money Ledgers show total Attributed Revenue below your Install Fee, we start the remedy ourselves. You do not have to file a claim. Within 30 days after the final Money Ledger of the period, we (a) refund your Install Fee in full, and (b) keep building, running, and supporting your system with no further install or setup charge until the reports show the booked work has reached the Install Fee amount. If a pending dispute affects whether the number was reached, the 30-day clock runs from the dispute's final resolution. If we contend the remedy is not owed, we must deliver a written declination within the same 30-day window stating exactly what we rely on; if the window passes with neither payment nor that declination, the conditions are treated as having held. And if for any reason we do not self-execute, you may claim in writing any time within six months after the final figures are set, and both remedies still apply.
12.7 If we end your year early, the guarantee survives. If we end the agreement without your uncured material breach, or you end it for our uncured material breach, the guarantee is not forfeited. It survives, measured through the date service ends, on the Section 6.6(b) mechanics, and pays the Install Fee refund under the same 30-day timing after the period's end date. Canceling early on your own, or a termination for your uncured material breach or the completed non-payment schedule, forfeits the guarantee entirely: no refund, no Make-Good, no pro-rated or partial version.
12.8 The retainer, and the only results remedy. The monthly service fee (retainer) is separate consideration for running your system. It stays payable on schedule during the Guarantee Period and any Make-Good Period, is never suspended, tolled, or refunded by this guarantee, and is not raised under the agreement's discretionary price-change section while your guarantee is running. This guarantee covers the Install Fee only, and it is your sole and exclusive remedy for the system not paying for itself. This clause is governed by Texas law.
If any provision of these Terms is held unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, Cookie Policy, and SMS & Messaging Terms, are the entire agreement between you and us regarding the Site. For clients, the signed service agreement governs all claims relating to the services and supersedes these Terms as to those claims; these Terms continue to govern use of the Site itself. If a signed agreement has not yet taken effect, the Pays-For-Itself Guarantee terms published in Section 12 apply to a client until a signed agreement containing them does.
Pyrsos · a service of LAG Capital Group LLC
Austin, Texas
General: [email protected] · Legal: [email protected]