The Job Brief

The whole job, in his hand, before the truck moves.

When a job books, Pyrsos texts the customer one plain question: send a photo of the problem. The photo comes back. The system pairs it with the address, the service history, and what the caller actually said. Then it flags the parts the job will likely need. That is the Job Brief. It lands in your tech's hand before he leaves the shop. Built for HVAC, plumbing, septic, and restoration shops.

The most expensive drive in the trades is the second one

Your tech pulls up to "the heater's broke." He has never seen the unit. Twenty minutes in, he knows the part he needs is on a shelf back at the shop. Now it is a reschedule, a second drive, and a customer with a day to shop around. HomeAdvisor puts the average HVAC repair ticket around $350. Lose ten first visits a month to reschedules and that is $3,500 a month riding around in a truck instead of landing in the book. The fuel and the goodwill go with it.

Truck time nobody sold is one leak of five. Run the full five-leak math on the homepage, or drop your own ticket into the calculator.

Three steps, none of them yours

• 1. The job books. Pyrsos texts the customer: snap a photo of the problem and reply here. No app to download, no link to fight with. Most people do it in under a minute.
• 2. Pyrsos builds the brief. Photo, address, gate code, service history, what the caller said in plain words, and the likely parts. You approve what it asks and how it talks before it sends a single text.
• 3. Your tech reads it before the truck rolls. One screen, thirty seconds. And every morning the system reports to you like a manager, so you see what went out and what came back.

One screen. Everything he needs.

What that changes on the ground:

• Texts the photo request the moment the job books.
• Puts the address, history, and gate code in the tech's hand before he leaves the shop.
• Flags likely parts the night before, so the right ones ride out the first time.
• Answers the "what am I walking into" question before the knock, not after.
• Logs every photo and reply to the job record the moment it arrives.

Your dispatcher keeps the board. Your tech keeps the judgment calls. The brief hands both of them a head start, so nobody starts a job blind.

Fair questions, plain answers.

"My customers won't text a photo." Most will, when the ask is plain and the broken thing is theirs. If they do not, the brief still goes out with the address, the history, and what the caller said. It asks once, reminds once, then drops it. Nobody gets nagged.

"What won't it do?" It will not diagnose a job from a photo, and it will not quote complicated work sight unseen. A photo narrows the guess. Your tech still makes the call at the door, the way he should.

"I'm not a computer guy." We install everything. The brief arrives as a text your tech already knows how to open. Your number stays your number. Your calendar stays your calendar. You change nothing about how you work.